Visiting regulations

Special Precautions

Please do not visit if you are suffering from:

• Vomiting, Diarrhoea.
• Coughs, Cold or Flu.
• Any other infectious conditions.

For the ICU, NICU, Isolation zone and Pediatric Ward please ask our staff for advice before visiting if you have had a vaccination two weeks prior to your visit.

• Please wash your hands or use alcohol hand rub provided before and after a visiting.
• Special precautions may be required (mask, cap, gown) if visiting a patient with infectious disease.

Visiting Regulations

• Keep to the allocated visiting hours.
• Limit visit of two people for each patient in double rooms and three in single rooms
• Please use the alcohol hand rub when entering and leaving the patient’s room.
• You may be asked to leave the room at any time if the patient requires medical attention or nursing care and at the discretion of the nurse in charge.
• We encourage patients and their families to be active partners-in-care. Nurses may thus request participation of family members in nursing activities such as feeding during meals, medication and toilet time.
• Do not sit on the bed or touch wounds, drips, drains, or patient’s notes, or leave personal belongings on the patient’s bed.
• If visiting a patient hospitalized in an isolation room, special recommendations displayed at the room door must be adhered to. Please ask the nursing staff before you enter an isolation room.
• No pets are allowed on the hospital premises.
• Smoking is strictly forbidden in the hospital except in the designated outdoor area at our H-Cafe.
• Visitors are permitted to bring washed fruit and soft drinks for patients, no other food or drink is permitted.
• Items with strong aromas such as Durian are not permitted on the hospital premises. Please allow the nurse in charge to check all food items before giving to the patient.
• Please switch off your mobile phone or set it to “silent” or “vibrate” mode and speak quietly whilst inside the hospital for respect to other patients.
• No potted plants or cut flowers are allowed in the hospital.
• Children under the age of 16 years must be accompanied by an adult – children should only visit close relatives.
• Small children and infants should not visit patients.
• Visitors cannot stay overnight in double rooms.
• Upon request by a patient staying in a single room, and provided that there is room availability and no medical reason to refuse, one visitor can be permitted to stay overnight for an additional charge.
• HFH assumes no responsibility for any lost or misplaced items by visitor.
• Visitors are requested to treat staff with respect and politeness and follow instructions of doctors and nursing staff.