Outpatient services

Working hours

Emergency care:
The Emergency Department receives patients 24 hours/day, 7 days/week.
In case of emergency, please call: 024 3574 1111.

Outpatient consultation hours:

Monday – Friday

07:00 – 12:00 | 13:30 – 17:30: Applied to the following specialties:

• Pediatrics & Neonatology
• Gastroenterology & Hepatology
• Cardiology & Interventional Cardiology
• Diagnostic Imaging
• Orthopedics
• ENT
• Neurology
• General Medicine
• Obstetrics

08:30 – 12:00 | 13:30 – 17:30: Applied to all other specialties.

Saturday

07:00 – 12:00: Applied to the following specialties:

• Pediatrics & Neonatology
• Gastroenterology & Hepatology
• Cardiology & Interventional Cardiology
• Diagnostic Imaging
• Orthopedics
• ENT
• Neurology
• General Medicine
• Obstetrics

08:30 – 12:30: Applied to all other specialties.

Appointment booking

Please call 024 3577 1100 or fill in the appointment request form here.

Notes for your visit:

• Please arrive 5–10 minutes before your scheduled time to complete registration and/or provide samples for laboratory tests.
• If you cannot arrive on time, please inform us as early as possible via 024 3577 1100.
• Arriving early helps the hospital arrange appointments efficiently and reduce waiting time.

Consultation process

1. Check-in at Reception:
Visit the Reception Desk at the Outpatient Clinic (1st Floor – Building A) or the Information Desk (1st Floor – Building B).
The receptionist will confirm your appointment and guide you to the appropriate specialty department.

2. Consultation and payment:
Consultation fees are paid after the doctor has examined and advised you.

3. Medication:
Purchase prescribed medication at the Pharmacy Counter – 1st Floor, Building A.

4. Insurance procedures (if applicable):
The Insurance Guarantee Office will assist you with all required insurance procedures.

Contact information

• Hotline: 024 3577 1100
• Emergency (24/7): 024 3574 1111

Please bring your ID card/passport, insurance card (if any), and previous test results or imaging reports (if available) so that the doctor can better assess your health condition.